Frequently Asked Questions
Shipping FAQ
Where do you ship?
~ Print orders via the website are currently only available to ship within Canada. Shipping region may expand in the future.
~ Original paintings may ship worldwide; arrangements are made on a case-by-case basis with the collector. Please email with interest.
How much will shipping cost?
~ Print Orders: No shipping fees apply for prints.
~ Original Paintings: Arrangements are made on a case-by-case basis with the collector & are dependent on shipping destination, artwork size, buyer’s preferred courier, and any other special requests.
How do I buy an original painting?
~ Please contact via email to discuss purchase of original pieces. Arrangements for purchase of original paintings are made on a case-by-case basis with the collector so that we can coordinate preferred courier, shipping service, and any special requests.
Which courier service is used for shipment?
~ FedEx, UPS or Canada Post may be used; currently product will not ship via Canada Post due to strike
Will I receive tracking information for my order? When?
~ Yes. Purchasers will be provided tracking information within 1-3 business days, once the order is processed & ships.
~ Note that an initial confirmation email will be sent right way upon successful order submission, however will not contain tracking info.
Paint Workshop FAQ
In which regions do you provide paint workshops?
~ Deb offers paint workshops in Ontario, Canada in the following counties: Brant, Oxford, Norfolk, Waterloo, Hamilton
How long is a paint lesson/workshop?
~ Workshops are typically 1 hour long; longer workshops may be requested
How much does a paint workshop cost?
~ Starting cost for a workshop is 200.00 CAD for a 1 hour workshop with a maximum of 30 participants
~ More than 30 participants may be negotiated on a case by case basis at an additional fee
How do I coordinate or request a paint workshop?
~ Please contact via email with the details of your workshop request; workshop projects are arranged on a case-by-case basis